Hoang Phan

Hoàng Phan

Senior Product Owner / Product Manager
Expected: $5,000/mo or 100$/h
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Senior Product Owner / Product Manager
Chưa sẵn sàng làm việc.

Hoang Phan profile
  • I'm a Senior Product Owner/ Business Analyst, and Product Manager has more than 5 years of experience in the Fintech, Banking, and Crypto industries.
  • I can help the company to build an effective product in the right way. Highly adaptive, and can work in harmony with a wide variety of professionals in cross-functional / multinational teams.

Skills

Business Analyst

  • BA Planning & Monitoring
  • Elicitation & Collaboration
  • Solution Evaluation
  • Requirements management
  • Strategy Analysis
  • Business Process Modeling and Notation
  • Unified Modeling Language
  • Sketching/Wireframing
  • UX/UI Analyst
  • User Acceptance Testing (UAT)
  • Training

Product Management

  • User/Competitor research
  • Define Scope of Work/Backlogs
  • Product Lifecycle Management
  • Roadmap
  • Plans releases
  • Productive measure/Metrics
  • A/B Testing/HeatMap

Methodologies

  • Agile
  • Waterfall
  • Flexible SDLC (LEAN)

Tools

  • Diagram: Draw.io, Lucidchart, Visio
  • Wireframing: Balsamiq, Adobe XD, Figma
  • Document: MSOffice, Confluence, Notion
  • Product Management: Jira, Trello, Asana, Notion
  • Analytic: GG, Firebase
  • Survey: Typeform, GG forms
  • Heatmap: Hotjar

Professional

  • Critical Thinking
  • Creativity
  • Decision Making
  • Effective communication
  • Self-motivation

Work experience

Senior Product Owner and Product Manager

Mar 2022 – Present
Kyros Ventures/Ancient8 (Full Remote)
  • Product Owner for Dojo Token, the token launchpad on Solana Chain, re-design the UX of product, plan to develop, the scope of works and release plan
  • Advise process to develop for Dojo NFT (NFT Launchpad on Solana Chain), sharing experience and business flow about NFT launchpad to the development team.
  • Product Manager for Ancient8 User Identity, the SSO for all Ancient8 Products. Features: Log in with multichain wallets, Email, Discord, GG Account, and Twitter. Also, build SDK to integrate A8 UID on the different code base projects.
  • Product Owner for Community Engagement Product that helps to engage community members.
  • Own development from inception to launch which involves scoping with stakeholders, defining FRD, SRS, Usecase, Business Rules, Backlogs, Roadmap, planning releases.
  • Conduct market research, Work with partners to gather the needs, customers interview to identify areas of improvement and what features should do.
  • Define the development process in the early stage of Dev team
  • Guide other BAs/POs about new processes to apply for a new in-house product, challenges, questions, and analytics which bring to output: Pain of users/customers, solutions, requirements

Co-Founder / Product Lead

Feb 2021 – Present
MoonRat Finance.
  • Responsible for product (UX/UI) design (Homepage, App, SupperApp, …)
  • Logo and 2D designer
  • Support users with the helpdesk portal.
  • Execute the user research, survey, and data analytics to improve Dapp User Experience
  • Build the user guide that helps users to be familiar with crypto and MoonRat Dapp/Defi
  • Work with other co-founders to define the scope of work, idea, use case, and requirements to build the product
  • Perform UAT to ensure that validated deliverables meet functional and design specifications and requirements.

Former Founder

Aug 2019 – Feb 2022
PhiEnglish - the online man-to-man English classes with Filipino Teacher
  • Build my own product and business that helps 75 students can speak basic English
  • Process of product - from testing ideas, MVP to the final version which runs well.
  • Purpose of product is "Help students speak English better", that why the class is only ~5$/hour, and bring to me 600$/month for profit
  • Develop the system to mangage teachers, students, courses and classes by myself
  • Managed 14 teachers, 2 staff and 75 students in approximately 2 years

Senior Business Analyst

Dec 2019 – May 2021
VNPAY
  • Give solutions to Banks’ digital development team
  • Analyst and work with both Bank, VNPAY, and 3rd teams to develop products (MB, IB, Omni App)
  • Build VNPAY’s products such as: eKYC, bus booking (Cambodia), billing – top-up (Myanmar)
  • Work with UI/UX designers to give the best app interfaces to Bank and VNPAY’s products
  • Help BA’s members in VNPAY develop their skills

List of Projects:

  • Mobile Banking/Omni: AB Ditizen (ABBANK), IVB Mobile, SCB Mobile Banking, Kienlongbank Mobile banking, Loyalty (VCB).
  • Support fintech/banking requirements for Vietcombank, HDBank, SaiGon Bank, Eximbank, NamA Bank, Vietjet POS.
  • Top-up/Billing Cambopay & Myanmar, eKYC, Bus Booking (SDK on mobile)

Business Analyst and Quality Control

Sep 2018 – Aug 2019
Kyanon Digital.
  • Give solutions to Kyanon’s customers to build their app
  • Work directly with product director and UX designer to build the app
  • Work with Agile framework in the development process, help to build process between development team and stakeholders
  • Define Scope of Work, timeline, …
  • Manage and release products on time.
  • Get feedback directly from users to analyze and give solutions to fix or enhance products.
  • Help BA, Tester’s members in KYANON develop their skills

MORE (IMT Solutions, Freelancer Developer)

Aug 2017 – Present

Also related to BA, Tester, Product Owner jobs.

Education

Học vấn

  • Software Engineering
    Ho Chi Minh City University of Information Technology (UIT), VietNam.
    2014 - 2019
  • English as Second Language
    Colegio San Agustin - Language Skills Learning Center, Philippines.
    Aug 2019 - Nov 2019
  • Kỹ sư Phần mềm
    Trường Đại học Công nghệ Thông tin - TPHCM, Việt Nam.
    2014 - 2019
  • Khóa học English Second Language
    Trung tâm LSLC, Philippines.
    08/2019 - 11/2019

Languages

Ngôn ngữ

  • Tiếng anh (Giao tiếp tốt)
  • Tiếng Việt (Lưu loát)

Certifications

Chứng nhận

Volunteer experience

Kinh nghiệm tình nguyện